Who We Are

GO! St. Louis is dedicated to promoting health, wellness, and community through events and programs across the St. Louis area. Our website is: https://gostlouis.org.

Information Collection and Use

Form Submissions

We collect information you provide directly to us through form submissions. This includes personal details such as your name, email address, and any other information you enter into the form fields. This information is used to process your inquiries, manage your requests, and provide you with the services or information you have requested.

Website Browsing

We automatically collect certain information when you visit our website, including but not limited to your IP address, browser type, and browsing behavior. This information is used to monitor and analyze web traffic and to improve our website’s functionality and user experience.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website and enable us to remember your preferences for future visits. We use cookies for the following purposes:

Analytical Purposes: We use cookies to analyze user activity in order to improve our website. For example, we can use cookies to look at aggregate patterns like the average number of searches users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the website.
Your Preferences: Cookies allow us to remember certain settings and preferences, such as your language or region, to customize our website during your visits.

You have the option to disable cookies at any time through your browser settings. However, disabling cookies may affect the functionality of our website and your user experience.

Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Messaging Privacy Policy

This Messaging Program Privacy Policy explains how GO! St. Louis collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Twilio to provide the Messaging Service to you. For the purposes of the Messaging Service, Twilio acts as our service provider and data processor of your information.

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as registration confirmation or reminders about our products and services).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:

1) Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.

2) Legal Requirement and Protection of Twilio and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.

Customer Care

If you are experiencing any problems with the Messaging Service, please visit https://support.rungp.io/help/ and submit the form with details about your problem or your request for support, or email info@gostlouis.org.

Changes to This Privacy Policy

GO! St. Louis has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on January 15, 2025.